Common Questions About Our Services
General Services
What types of facilities does TBM Cleanings service?
We service a wide range of commercial facilities including offices, medical facilities, dental clinics, schools, churches, retail stores, property management buildings, and more. From small offices to large commercial buildings across Portland metro area.
What areas do you serve?
TBM Cleanings serves Portland, Beaverton, Lake Oswego, Tigard, Hillsboro, Oregon City, Milwaukie, West Linn, Tualatin, Sherwood, and surrounding Portland metro communities. Call us to confirm service availability in your specific location.
What cleaning services do you provide?
Our services include floor care and vacuuming, restroom sanitization, trash removal, dusting and surface cleaning, kitchen and break room cleaning, window cleaning, carpet cleaning, and specialized services for medical facilities, schools, and churches.
Pricing & Contracts
How much do your commercial cleaning services cost?
Pricing varies based on facility size, cleaning frequency, and specific needs. Most commercial cleaning services range from $150-$800 per month. We provide free customized quotes tailored to your exact requirements. Request a quote online or call (503) 327-4999.
Do you require long-term contracts?
No, we offer flexible options including month-to-month agreements. We earn your business through quality service, not by locking you into long contracts. Contract pricing available for those who prefer it.
What payment methods do you accept?
We accept checks, ACH bank transfers, credit cards, and debit cards. Invoices are sent monthly with flexible payment terms.
Scheduling & Operations
Can you clean after business hours?
Yes, we offer flexible scheduling including after-hours, evening, and weekend cleaning to avoid disrupting your business operations. We work around your schedule.
What if I need to change my cleaning schedule?
We're flexible and can adjust your cleaning schedule with reasonable notice. Contact your account manager to discuss schedule changes.
What if my facility needs emergency cleaning?
We offer emergency and special event cleaning services. Call us and we'll do our best to accommodate urgent requests.
Safety & Quality
Are you insured and bonded?
Yes, TBM Cleanings is fully insured and bonded. We carry comprehensive liability insurance to protect your facility and business. All employees are bonded for your peace of mind.
Are your staff background-checked?
Absolutely. All TBM Cleanings staff undergo comprehensive background checks before working in client facilities. We take security seriously.
What cleaning products do you use?
We use professional-grade, EPA-registered cleaning products that are effective and safe. Eco-friendly and green cleaning options available upon request for environmentally conscious businesses.
What if I'm not satisfied with the cleaning?
We guarantee satisfaction. If you're not happy with any aspect of our service, contact us immediately and we'll return to address the issue at no additional charge. Your satisfaction is our priority.
Supplies & Equipment
Do you provide cleaning supplies and equipment?
Yes, TBM Cleanings provides all necessary cleaning supplies, equipment, and products as part of our service. You don't need to purchase or stock anything.
Can I request specific cleaning products be used?
Yes, if you have preferences or requirements for specific cleaning products (fragrance-free, eco-friendly, etc.), let us know and we'll accommodate your requests.
Getting Started
How do I get a quote?
Request a free quote by filling out our online form, calling (503) 327-4999, or emailing info@tbmcleanings.com. We'll contact you within 24 hours to discuss your needs and provide a customized quote.
How quickly can you start service?
Once we've completed a site assessment and you've approved the quote, we can typically start service within 1-2 weeks. Emergency or rush starts available if needed.
Do you offer free trials or initial cleanings?
We don't offer free trials, but our first cleaning serves as an opportunity for both parties to ensure we're a good fit. Month-to-month agreements mean no long-term risk.